SHIPPING INFORMATION
Everything you need to know about dispatch times, delivery windows, and pre-orders.
DISPATCH TIMES
In-Stock Items
Same day dispatch for all orders placed before 3pm, Monday to Friday. Orders placed after 3pm or on weekends are dispatched the next working day.
Riding Tights (In Stock)
Same day dispatch before 3pm. All available riding tights ship immediately from our UK warehouse.
Hoodies (In Stock)
Same day dispatch before 3pm for all in-stock colourways and sizes.
Standard Delivery
3–5 working days for delivery within the UK after dispatch.
PRE-ORDER DELIVERY
Riding Tights (Pre-Order)
When a size or colour is sold out online, pre-orders are dispatched within 7 days of purchase.
Hoodies (Pre-Order)
Out-of-stock hoodies are available to pre-order with delivery within 7 days.
New Releases
Items on a scheduled pre-order will note an estimated delivery window on the product page — typically within 2 weeks.
SHIPPING COSTS
FREE
Orders over £50
UK mainland delivery
£2.95
Orders under £50
UK mainland delivery
IN-STORE AVAILABILITY
Some items that are sold out online may still be available to purchase in person at our stockist, Hearts Pet Supplies. Pop in to try before you buy.
HEARTS PET SUPPLIES